Asia
Contractors
Below we have included key information, videos on how to use the Hudson Talent Solutions PayAsia timesheet portal and referral policy.
To ensure your pay is received on-time, it is always good practice to have your timesheets inputted, and saved by COB every Friday.
You will receive 2 email reminders the first one the Monday before the deadline and second the day before timesheet deadline day. If your timesheet is missing on the deadline day at 12pm, PLEASE ACTION THIS IMMEDIATLY (please note an additional reminder will go via the contractor Teams group).
Final cut off for timesheets submitted through the PayAsia portal is the last working day of the month at 4pm, and must be approved by your Manager by this cut off. If you miss this deadline you will be paid in the following pay run with no exceptions.
If you have any issues with your timesheet please ensure you contact your representative from the AIA Temp Talent Acquisition team or email [email protected]. Once approved, you will receive a confirmation email.
Health and Safety
Your health and safety while on assignment is important to us. We provide a range of Occupational Health and Safety (OHS) resources to help contingent workers understand their rights, responsibilities, and how to stay safe at work.
Our Workplace Safety Guide offers practical guidance on safe work practices, reporting hazards or incidents, and what to do if you have a safety concern while on assignment.
The Factsheet: Contractor Work Health and Safety provides a quick overview of key safety responsibilities and expectations for contingent workers working with our clients.
We encourage all contingent workers to review these resources before and during their assignment to help maintain a safe and healthy workplace.
On this page:
Tutorial video
How to submit a timesheet
Tutorial video
How to submit an expense
Tutorial video
How to submit a leave request and review your leave balance
FAQs
General questions
How do I change my Pay Asia Portal password?
When you go to login you can click on ‘forgot my password’ to reset it.
How do I update my profile information?
You are only able to update your address and Emergency Contact details on your own. If you see any issues with other information detailed in your profile please contact [email protected] immediately to ensure this is rectified.
Timesheet and expense claims questions
When is the timesheet and expenses deadline for payment?
Your timesheet must be approved by your Manager online by COB on the last working day of each month. In the event your Manager is unavailable please contact [email protected] as soon as possible. As a Hudson Talent Solutions employee it is your responsibility to ensure you timesheet is approved on time otherwise there will be delays to your pay. Hudson Talent Solutions is not authorised to provide payment for unapproved timesheets. Any late approved timesheet submissions will be paid in the next pay cycle.
My manager didn't receive a notification to approve my timesheet or expense claim
Please contact [email protected] in the first instance to ensure the right manager is linked to your profile and the team can regenerate the approval email.
What happens if I miss the deadline?
We will do everything in our power to ensure you are paid on time, but please work with us to ensure your timesheet is completed and your manager approves the timesheet on time. If you miss the deadline and there were no technical issues or matters outside of your control, then you will be paid in the next pay cycle.
What if I have expenses in another currency?
Please complete the expenses and use the exchange rate from the day the expense was made. You can only input Singapore currency through the expenses portal.
If I am entitled to a meal allowance as part of my overtime arrangements do I enter this in as an expense claim?
No this will be part of your payroll interpretation. The system will take into account your start and end times and through the payroll rules engine it will pay out your meal allowance accordingly.
When do I get paid?
Subject to on time timesheet approval, payment is released by the 7th of each month. In the event of a change to timesheet cut off or pay date, advance communication will be sent by email.
If a Public Holiday falls on a Saturday is that considered a non working day?
As this day falls on a rest day you are entitled to a day off in lieu and the day will be credited to your leave balance.
PayAsia Contractor Portal Guide
You can find steps on all additional topics within the attachment below.
Referrals
Great talent knows great talent. It’s that simple!
Please do look at our vacancies and let us know of anyone you feel might be a good fit.